AML Policy

What this page is about

The aim of this page is for readers of 1win Guide to know about the checks in advance and not be surprised by them. Players on every licensed platform go through such checks, not only those at 1win.

What AML and KYC mean

How long a check takes depends on the workload of the operator’s security team. Do not send copies of documents on messengers to people claiming to be support.

Why a payout may be delayed

While a check is in progress, a payout usually cannot be sped up. Keep receipts and transaction numbers, as they may be needed during a check.

Your own cards and wallets

Breaking AML rules may lead to funds being confiscated under the operator’s terms. The materials on verification on this site are for reference only.

Our position and contacts

Never share confirmation codes with anyone, even to speed up a check. We answer questions about the text of this page, not about specific accounts.